2016 UCUES: Part 4

Academic advising and student support experience, and interpersonal experiences

An adviser is an individual who assists with exploration of academic, career, and personal goals and helps to identify campus and other resources to support student success. Student advising can happen in multiple places on campus, including at the College/School, Major/Department, and within Student Services.

Which of the following NON-Faculty College/School advising services have you utilized during your time as a UC Berkeley student? Please include appointments and drop-ins with advisers, workshops, as well as email, text, social media, phone and other contact with advising staff.

(Note: if you received advising from multiple units, please select the one that you would like to evaluate further)

ResponseNumberPercent
College of Chemistry Undergrad Advising (Undergraduate Advising Center, 121 Gilman Hall) 145 3.8%
College of Engineering Student Services (ESS Professional Advisers in 230 Bechtel) 390 10.2%
College of Environmental Design Office of Undergrad Advising (250 Wurster Hall) 95 2.5%
College of Letters & Science Office of Undergrad Advising (Office of Undergraduate Advising, 206 Evans Hall) 2,036 53.2%
College of Natural Resources Undergraduate Advising (The Office of Instruction & Student Affairs, 2 322 8.4%
Haas School of Business Undergrad Advising 77 2.0%
N/A; I have not received advising from a College/School 763 19.9%

As you think about the academic advising that you have received from the [SCHOOL/COLLEGE], please indicate how much you agree with the following statements:

Strongly disagreeDisagreeSomewhat disagreeSomewhat agreeAgreeStrongly agree
As a result of advising in my College, I am more likely to achieve my academic goals 196 363 393 1,051 752 282
6.5% 12.0% 12.9% 34.6% 24.8% 9.3%
I am confident that the information I receive from College advisers is accurate 109 162 287 877 1,103 496
3.6% 5.3% 9.5% 28.9% 36.4% 16.3%
I have been provided with College advising that is sensitive to my unique circumstances and needs as an individual 166 259 405 941 895 359
5.5% 8.6% 13.4% 31.1% 29.6% 11.9%
In College advising sessions I have received answers to my questions or was referred to someone who could answer the question 108 142 248 946 1,108 472
3.6% 4.7% 8.2% 31.3% 36.6% 15.6%
I am able to get assistance from a College adviser when I need it 159 208 376 836 1,009 435
5.3% 6.9% 12.4% 27.7% 33.4% 14.4%
College advisers allotted the time to make the advising experience a fulfilling one 111 162 297 950 1,064 444
3.7% 5.4% 9.8% 31.4% 35.1% 14.7%
College advisers have engaged me in dialogue regarding my interests and goals 147 248 412 862 944 415
4.9% 8.2% 13.6% 28.5% 31.2% 13.7%
College advisers care about and believe in my potential 157 220 372 945 899 430
5.2% 7.3% 12.3% 31.3% 29.7% 14.2%
College advisers treat me with respect 70 71 160 712 1,272 741
2.3% 2.3% 5.3% 23.5% 42.0% 24.5%

Which of the following topics or subjects have you talked about with Non-faculty [SCHOOL/COLLEGE] advisers? (Check all that apply)

Selected
Enrichment opportunities (e.g. study abroad, research opportunities, service learning, etc.) 1,114
41.1%
Creation of a personalized academic plan 1,866
68.9%
Guidance and strategies needed to persist and/or succeed at Cal 1,168
43.1%
The importance of timely progress to degree completion 1,061
39.2%
Clarification of career or "life after Cal" goals 501
18.5%

Again, consider the advising received in [COLLEGE] when responding to the next set of items.

To what extent do you agree with the following?

Strongly disagreeDisagreeSomewhat disagreeSomewhat agreeAgreeStrongly agree
College advisers have helped me connect with enrichment opportunities (e.g., study abroad, research opportunities, service learning, etc.) 43 85 148 380 329 123
3.9% 7.7% 13.4% 34.3% 29.7% 11.1%
College advisers have helped me create a personalized academic plan that is consistent with my goals and interests 59 92 152 642 673 240
3.2% 5.0% 8.2% 34.6% 36.2% 12.9%
College advisers provided the guidance and strategies (time and stress management, study habits, etc.) needed for me to persist and/or succeed at Cal 49 101 152 361 360 139
4.2% 8.7% 13.1% 31.1% 31.0% 12.0%
Meeting with a College adviser helped me to make timely progress to my degree 29 40 86 317 389 196
2.7% 3.8% 8.1% 30.0% 36.8% 18.5%
Meeting with a College adviser helped me clarify my career/"life after Cal" goals 30 31 55 169 136 77
6.0% 6.2% 11.0% 33.9% 27.3% 15.5%

Academic Advising Experience in the Dept./Major

During your time as a UC Berkeley [L&S / Engineering] student, have you received any Non-faculty advising within your specific Major/Department?

ResponseNumberPercent
No 1,330 55.9%
Yes 1,050 44.1%

As you think about the academic advising that you received in your Major/ Department, please indicate how much you agree with the following statements.

Strongly disagreeDisagreeSomewhat disagreeSomewhat agreeAgreeStrongly agree
As a result of advising in my Major, I am more likely to achieve my academic goals 24 44 84 337 382 172
2.3% 4.2% 8.1% 32.3% 36.6% 16.5%
I am confident that the information I receive from Major advisers is accurate 20 29 66 258 428 240
1.9% 2.8% 6.3% 24.8% 41.1% 23.1%
I have been provided with Major advising that is sensitive to my unique circumstances and needs as an individual 32 39 106 289 380 195
3.1% 3.7% 10.2% 27.8% 36.5% 18.7%
In Major advising sessions I have received answers to my questions or was referred to someone who could answer the question 21 28 68 283 409 232
2.0% 2.7% 6.5% 27.2% 39.3% 22.3%
I am able to get assistance from a Major adviser when I need it 27 35 63 267 408 238
2.6% 3.4% 6.1% 25.7% 39.3% 22.9%
Major advisers allotted the time to make the advising experience a fulfilling one 21 37 70 295 403 214
2.0% 3.6% 6.7% 28.4% 38.8% 20.6%
Major advisers have engaged me in dialogue regarding my interests and goals 32 65 103 288 345 207
3.1% 6.3% 9.9% 27.7% 33.2% 19.9%
Major advisers care about and believe in my potential 35 48 108 289 346 214
3.4% 4.6% 10.4% 27.8% 33.3% 20.6%
Major advisers treat me with respect 20 21 50 199 443 306
1.9% 2.0% 4.8% 19.2% 42.6% 29.5%

Which of the following topics or subjects have you talked about with Non-faculty advisers in your major or department? (Check all that apply)

Selected
Enrichment opportunities (e.g. study abroad, research opportunities, service learning, etc.) 432
45.9%
Creation of a personalized academic plan 701
74.4%
Guidance and strategies needed to persist and/or succeed at Cal 416
44.2%
The importance of timely progress to degree completion 417
44.3%
Clarification of career or "life after Cal" goals 208
22.1%

Again, consider the advising received in your Major/Department when responding to the next set of items.

To what extent do you agree with the following?

Strongly disagreeDisagreeSomewhat disagreeSomewhat agreeAgreeStrongly agree
Major advisers have helped me connect with enrichment opportunities (e.g., study abroad, research opportunities, service learning, etc.) 25 31 43 125 129 77
5.8% 7.2% 10.0% 29.1% 30.0% 17.9%
Major advisers have helped me create a personalized academic plan that is consistent with my goals and interests 19 37 47 177 285 133
2.7% 5.3% 6.7% 25.4% 40.8% 19.1%
Major advisers provided the guidance and strategies (time and stress management, study habits, etc.) needed for me to persist and/or succeed at Cal 13 28 48 127 126 73
3.1% 6.7% 11.6% 30.6% 30.4% 17.6%
Meeting with a Major adviser helped me to make timely progress to my degree 12 11 21 109 166 93
2.9% 2.7% 5.1% 26.5% 40.3% 22.6%
Meeting with a Major adviser helped me clarify my career/"life after Cal" goals 9 15 22 45 66 50
4.3% 7.2% 10.6% 21.7% 31.9% 24.2%

Academic Advising Experience Overall

As you think about the range of academic advising that you have received in your department and/or your College in all of your time here as a Berkeley student, please indicate how much you agree with the following statements.

Strongly disagreeDisagreeSomewhat disagreeSomewhat agreeAgreeStrongly agree
Academic advising is coordinated across campus in ways that make advising easy and convenient 67 115 219 344 235 56
6.5% 11.1% 21.1% 33.2% 22.7% 5.4%
I have received consistent information from academic advisers across campus 42 85 159 354 312 85
4.1% 8.2% 15.3% 34.1% 30.1% 8.2%
I am aware of which classes are required to declare and/or successfully complete my desired major 9 9 44 218 463 296
0.9% 0.9% 4.2% 21.0% 44.6% 28.5%

As you think about the range of academic advising that you have received in your College in all of your time here as a Berkeley student, please indicate how much you agree with the following statements.

Strongly disagreeDisagreeSomewhat disagreeSomewhat agreeAgreeStrongly agree
Academic advising is coordinated across campus in ways that make advising easy and convenient 487 867 1,278 2,113 1,264 315
7.7% 13.7% 20.2% 33.4% 20.0% 5.0%
I have received consistent information from academic advisers across campus 398 728 1,101 2,079 1,623 382
6.3% 11.5% 17.4% 32.9% 25.7% 6.1%
I am aware of which classes are required to declare and/or successfully complete my desired major 107 138 352 1,526 2,719 1,488
1.7% 2.2% 5.6% 24.1% 43.0% 23.5%

Advising Resources Outside of Academic Colleges and Majors

There are many places outside of the academic colleges and departments where a student might receive advising or counseling. Below is a list of some of these student support services.

For each of the following advising/student support resources, please indicate whether or not you have used the service, and how satisfied you've been.

Have not heard about until nowHave heard about but had no need to useHad the need, but did not useUsed and found the service helpfulUsed, but found the service not that helpful
Career Center 207 1,107 709 1,405 250
5.6% 30.1% 19.3% 38.2% 6.8%
New Student Services (CalSO, Welcome Activities) 296 855 240 1,690 624
8.0% 23.1% 6.5% 45.6% 16.8%
Recreational Sports Facility (Wellness Advising) 706 975 277 1,651 90
19.1% 26.4% 7.5% 44.6% 2.4%
Student Learning Center 214 1,034 455 1,745 242
5.8% 28.0% 12.3% 47.3% 6.6%
Tang Center (Counseling Services) 120 1,339 462 1,427 342
3.3% 36.3% 12.5% 38.7% 9.3%
Academic Achievement Program (Includes SSS Scholars Academy, McNair Scholars Program, & Miller Scholars Program) 2,344 961 225 129 33
63.5% 26.0% 6.1% 3.5% 0.9%
Residential Education (Res. Ed.) (Includes Tutoring, Resident Faculty Programs, Academic Support) 1,595 1,357 281 387 76
43.2% 36.7% 7.6% 10.5% 2.1%
Athletic Study Center 2,138 1,268 118 137 16
58.1% 34.5% 3.2% 3.7% 0.4%
Berkeley International Office 1,713 1,490 150 297 33
46.5% 40.5% 4.1% 8.1% 0.9%
Berkeley Study Abroad Office 452 1,955 379 808 98
12.2% 53.0% 10.3% 21.9% 2.7%
Cal Corps Public Service Center 2,365 1,020 151 141 14
64.1% 27.6% 4.1% 3.8% 0.4%
LEAD Center (Includes Student Organization, fraternities & sororities, Leadership Program, & Cal Debate) 830 1,734 284 692 161
22.4% 46.9% 7.7% 18.7% 4.4%
Disabled Students' Program 658 2,458 235 284 48
17.9% 66.7% 6.4% 7.7% 1.3%
Fall Program for Freshmen (UC Extension) 814 2,227 190 374 88
22.0% 60.3% 5.1% 10.1% 2.4%
Freshmen Edge Program (Summer Sessions) 1,424 1,992 154 109 18
38.5% 53.9% 4.2% 2.9% 0.5%
Gender Equity Resource Center (LGBTQ, Women, Sexual/Relationship Violence Advocacy & Education) 1,416 1,881 201 173 28
38.3% 50.9% 5.4% 4.7% 0.8%
Multicultural Student Development (African American Student Development, Asian Pacific American Student Development, Chicano/Latino Student Development, Cross-Cultural Student Development, Multicultural Community Center, Multicultural Immigrant Student Program, & Native American Student Development) 1,684 1,459 218 314 25
45.5% 39.4% 5.9% 8.5% 0.7%
Office of Undergraduate Research/ Undergraduate Research Apprentice Program 815 1,347 656 667 214
22.0% 36.4% 17.7% 18.0% 5.8%
Professional Development Program 2,516 851 185 101 23
68.4% 23.2% 5.0% 2.7% 0.6%
Residence Hall Staff (Resident Directors, Resident Assistants, Theme Program Advisers) 608 1,679 256 876 282
16.4% 45.4% 6.9% 23.7% 7.6%
Scholarship Connection 2,594 667 241 137 52
70.3% 18.1% 6.5% 3.7% 1.4%
Educational Opportunity Program (EOP)--(Academic Counselors, Peer Academic Counselors, Fee Waivers, etc. Serving first-generation, low- income, or historically underrepresented students) 1,014 1,571 383 640 89
27.4% 42.5% 10.4% 17.3% 2.4%
Undocumented Student Program (USP)--(Academic Counselors, Dreamers Resource Center, Legal Support, etc) 1,918 1,551 103 110 15
51.9% 42.0% 2.8% 3.0% 0.4%
Berkeley Hope Scholars 2,849 661 106 57 7
77.4% 18.0% 2.9% 1.5% 0.2%
Cal Veteran Services Center 1,911 1,560 113 92 12
51.8% 42.3% 3.1% 2.5% 0.3%
Re-Entry Student Program 1,951 1,414 157 130 32
53.0% 38.4% 4.3% 3.5% 0.9%
Student Parent Center 2,017 1,432 105 105 16
54.9% 39.0% 2.9% 2.9% 0.4%
Transfer Student Center 1,377 1,696 241 324 55
37.3% 45.9% 6.5% 8.8% 1.5%
Transfer Edge Program (Summer Sessions) 1,889 1,482 177 118 29
51.1% 40.1% 4.8% 3.2% 0.8%

On the previous page you selected that you used the Multicultural Student Development services. Please select which of the services you have used. (Check all that apply)

Selected
African American Student Development 39
12.0%
Asian Pacific American Student Development 104
31.9%
Chicano/Latino Student Development 99
30.4%
Multicultural Community Center 170
52.1%
Multicultural Immigrant Student Program 10
3.1%
Native American Student Development 12
3.7%

As you continue to think about the range of student support services that you receive outside of your department and/or college, please indicate how much you agree with the following statements.

Strongly disagreeDisagreeSomewhat disagreeSomewhat agreeAgreeStrongly agree
Advising resources outside of my college/major have provided the guidance and strategies (time and stress management, study habits, etc.) needed for me to persist and/or succeed at Cal 219 413 648 1,329 680 167
6.3% 12.0% 18.8% 38.5% 19.7% 4.8%
Advising resources outside of my college/major have helped me connect with enrichment opportunities (e.g., study abroad, research opportunities, service learning) 227 439 632 1,285 686 182
6.6% 12.7% 18.3% 37.2% 19.9% 5.3%
Advising resources outside of my college/major have helped me create a personalized academic plan that is consistent with my goals and interests 256 473 658 1,227 671 162
7.4% 13.7% 19.1% 35.6% 19.5% 4.7%
I am confident in the accuracy of the information I receive from advising resources outside of my college/major 126 204 438 1,343 1,095 243
3.7% 5.9% 12.7% 38.9% 31.7% 7.0%
I have been provided with student services outside of my college/major that are sensitive to my unique characteristics as an individual (e.g., gender identity, ethnic/racial identity) 221 465 649 1,168 747 189
6.4% 13.5% 18.9% 34.0% 21.7% 5.5%
Advising resources outside of my college/major are coordinated across campus so that I can easily find, or be referred to someone who can answer the question 249 392 656 1,231 746 165
7.2% 11.4% 19.1% 35.8% 21.7% 4.8%

As you continue to think about the range of student support services that you receive outside of your department and/or college, please indicate how much you agree with the following statements.

Strongly disagreeDisagreeSomewhat disagreeSomewhat agreeAgreeStrongly agree
Meeting with staff from advising resources outside of my college/major has helped me develop strategies for balancing my schoolwork with other competing obligations/activities 258 478 709 1,181 661 143
7.5% 13.9% 20.7% 34.4% 19.3% 4.2%
Meeting with staff from advising resources outside of my college/major has prompted me to seek out an opportunity that I would not have otherwise considered 259 479 658 1,157 700 170
7.6% 14.0% 19.2% 33.8% 20.4% 5.0%

Please share with us what positive, or negative, impact staff advisers have had on your UC Berkeley experience.

[Contact OPA for more information]

Interpersonal Experiences

The last questions of the survey ask about interpersonal experiences on campus. During the past academic year, how often have you encountered any of the following scenarios at UC Berkeley from a fellow member of the campus community (another student, faculty member, instructor, or staff member)?

How often have you encountered the following?

NeverA little/rarelySometimes/a moderate amountOften/frequently
People assume that I am a foreigner because of my race/ethnicity 2,172 620 432 285
61.9% 17.7% 12.3% 8.1%
People suggest that I am not a "true" American because of my race/ethnicity 2,413 520 342 242
68.6% 14.8% 9.7% 6.9%
People make assumptions about my intelligence and abilities because of my race/ethnicity 1,460 726 791 528
41.7% 20.7% 22.6% 15.1%
People treat me like a criminal because of my race/ethnicity 3,073 209 132 108
87.3% 5.9% 3.7% 3.1%
People act like they are scared of me because of my race/ethnicity 2,940 301 169 118
83.3% 8.5% 4.8% 3.3%
People assume that I will behave aggressively because of my race/ethnicity 2,850 293 229 138
81.2% 8.3% 6.5% 3.9%
I am singled out by police or security people because of my race/ethnicity 3,032 243 149 108
85.8% 6.9% 4.2% 3.1%
People suggest that I am "exotic" in a sexual way because of my race/ethnicity 2,480 435 353 251
70.5% 12.4% 10.0% 7.1%
People act as if all of the people of my race/ethnicity are alike 1,146 799 882 666
32.8% 22.9% 25.3% 19.1%
People ask me to serve as a "spokesperson" for my racial/ethnic group 2,570 446 307 196
73.0% 12.7% 8.7% 5.6%
People suggest that individuals of my racial/ethnic background get unfair benefits 1,733 590 619 550
49.6% 16.9% 17.7% 15.8%
People assume that individuals of my racial/ethnic background would succeed in life if they simply worked harder 2,324 413 409 364
66.2% 11.8% 11.7% 10.4%
People assume that I am at Berkeley because of affirmative action, not because I earned my admission 2,733 311 243 225
77.8% 8.9% 6.9% 6.4%
People hint that I should work hard to prove that I am not like other people of my race/ethnicity 2,579 399 313 227
73.3% 11.3% 8.9% 6.5%
I am mistaken for being a service worker or lower-status worker simply because of my race/ethnicity 3,025 217 170 114
85.8% 6.2% 4.8% 3.2%
My contributions are dismissed or devalued because of my racial/ethnic background 2,349 570 364 215
67.2% 16.3% 10.4% 6.1%
Because of my own race/ethnicity, people assume that I hold and act on racial stereotypes 1,524 808 766 399
43.6% 23.1% 21.9% 11.4%

How stressful, upsetting, or bothersome was the experience?

Not at allA littleModerate levelHigh level
People assume that I am a foreigner because of my race/ethnicity 1,575 410 238 162
66.0% 17.2% 10.0% 6.8%
People suggest that I am not a "true" American because of my race/ethnicity 1,588 341 250 193
66.9% 14.4% 10.5% 8.1%
People make assumptions about my intelligence and abilities because of my race/ethnicity 1,168 638 381 309
46.8% 25.6% 15.3% 12.4%
People treat me like a criminal because of my race/ethnicity 1,900 140 128 115
83.2% 6.1% 5.6% 5.0%
People act like they are scared of me because of my race/ethnicity 1,865 189 132 119
80.9% 8.2% 5.7% 5.2%
People assume that I will behave aggressively because of my race/ethnicity 1,812 204 173 136
77.9% 8.8% 7.4% 5.8%
I am singled out by police or security people because of my race/ethnicity 1,866 146 132 148
81.4% 6.4% 5.8% 6.5%
People suggest that I am "exotic" in a sexual way because of my race/ethnicity 1,597 284 253 234
67.4% 12.0% 10.7% 9.9%
People act as if all of the people of my race/ethnicity are alike 942 729 531 372
36.6% 28.3% 20.6% 14.5%
People ask me to serve as a "spokesperson" for my racial/ethnic group 1,718 266 219 151
73.0% 11.3% 9.3% 6.4%
People suggest that individuals of my racial/ethnic background get unfair benefits 1,270 515 383 336
50.7% 20.6% 15.3% 13.4%
People assume that individuals of my racial/ethnic background would succeed in life if they simply worked harder 1,532 315 265 266
64.4% 13.2% 11.1% 11.2%
People assume that I am at Berkeley because of affirmative action, not because I earned my admission 1,719 201 180 257
72.9% 8.5% 7.6% 10.9%
People hint that I should work hard to prove that I am not like other people of my race/ethnicity 1,640 270 238 206
69.7% 11.5% 10.1% 8.8%
I am mistaken for being a service worker or lower-status worker simply because of my race/ethnicity 1,870 156 144 130
81.3% 6.8% 6.3% 5.7%
My contributions are dismissed or devalued because of my racial/ethnic background 1,473 372 296 233
62.0% 15.7% 12.5% 9.8%
Because of my own race/ethnicity, people assume that I hold and act on racial stereotypes 1,137 661 423 286
45.4% 26.4% 16.9% 11.4%

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