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Berkeley’s Survey Management Policy is implemented by OPA. Participation is voluntary. OPA will assign surveys to one of three tiers, which correspond to different levels of service and priority in scheduling.  Survey tiers are designed to ensure surveys most critical to the campus’s initiatives are given priority in both scheduling and service. Lower tier surveys are self-service with participants collecting their own data using the campus Qualtrics license. Training is available via the on-line tool or D-Lab. Survey Management  encompasses all campus populations (undergraduate, graduate, faculty, staff, alumni) with substantial input from data stewards and key stakeholders.

Prioritization Criteria

Tier 1

A survey must meet at least one of the following criteria to be considered a Tier 1, or priority, survey:

  1. Mandated by law or statute
  2. Sponsored by senior leadership
  3. Impact is campus-wide

Services Provided:

  • Priority sample provision
  • Priority scheduling
  • Instrument and analysis consultation
  • Programming of the instrument
  • Both basic and enhanced reporting

Examples of Tier 1 Surveys:

  • SONS
  • Campus Climate
  • Career Destinations

Tier 2

Tier 2 surveys assess an initiative, service or program, with the potential to impact multiple units or campus populations.

Services Provided:

  • Sample provision
  • Scheduling
  • Archiving of results

Depending upon bandwidth, OPA will provide:

  • Instrument consultation
  • Programming of the survey into CASES

Examples of Tier 2 Surveys:

  • Undergraduate Mental Health Survey
  • Pre-Med  Alumni Survey

Tier 3

A survey is considered tertiary if:

  1. The survey is specific to a unit
  2. A response rate of less than 15% is expected
  3. Alternate or superior data collections methods are available

Services Provided:

  • Sample provision
  • Scheduling

Examples of Tier 3 surveys:

  • Cal Performances Arts and Programming Survey